FAQs💭

• Why Wave Pros? 

  • At Wave Pros, we own a premium mindset, servicing with intentionality and appearance which reflects our desire and goal to be the best in the market. Period.

  • All Wave Pros employees arrive in professional gear, working quickly and professionally to get the job done. 

• How can I identify a Wave Pros employee when they arrive at my property? 

  • Be on the lookout for our branded logos or professional dress-code. Currently, we opt to dress in jeans or better, with polos on top. 

• Do you allow dogs to be present in the yard while cleaning? 

  • Yes, we love dogs! However, for our safety, please keep any aggressive animals away while our technicians are servicing your yard. We prioritize safety, of our clients, pets, and techs.

• Do you clean between site visits?

  • At Wave Pros, we take safety seriously! We sanitize our equipment between yards, avoiding cross-contamination. 

• Do you service commercial properties? 

  • Yes we do! Please access our "Commercial" page for more details. 

• Is my service refundable? 

  • Once paid out to Wave Pros, services are non-refundable.

• How will I be paying?

  • We use Stripe as our 3rd party payment collection system. 

  • Sorry, we don't accept cash or checks. 

• What areas do you service? 

  • As of August 2025, we primarily service the city of Salisbury, Maryland, although you can be on the lookout for that to expand! We also automatically consider Fruitland, Delmar, Seaford, and other nearby towns, depending on our routing demands, time-budget, and cost considerations.

• How will you be communicating with me regarding which days and times that you will be arriving? 

  • We aim to arrive on the same day each week, whether weekly or biweekly. 

  • While we may not always be able to do so, and we cannot promise to be able to arrive at certain times of day, we will contact you before arrival, so that you have a general ETA of our arrival!

  • Our primary means of contact is my SMS text messages. Please have your phone handy just in case we may need to contact you with an issue!

• Is Wave Pros local?

  • Yes! Wave Pros is based in Salisbury, Maryland. We love Old Bay, the Maryland flag, and sandals near the beach! 

• How much can I be expecting to pay for this service?

  • See our pricing guidelines here (click or tap the blue link)